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COVID-19 Update – Effective July 6 our offices will be open to the Public!

By June 23, 2021Announcements

Effective July 6 our offices will be open to the Public!

As our clients can re-enter our office, Ottawa Kent remains concerned with the health and safety of our clients and employees.  To help keep everyone safe, Ottawa Kent will:

  • encourage our clients to please call ahead to set an appointment to insure your agent is in the office and not working from home.
  • sanitizing our public areas throughout the day.
  • providing hand sanitizer throughout the office.
  • face masks are available to our clients and employees upon request.
  • provide our agents a private office or conference room to meet with our clients.

If you still want to avoid coming into our office, we can still serve your needs.  Here is a reminder of the ways in which you can reach us for service:

  • Call us at (616) 797-3401
  • Send an email –
  • Client Portal – call us to ask about access so you can securely report a claim, obtain auto ID cards, make Driver or Vehicle changes, submit questions.  You can set yourself up on-line or we can help you.
  • Website – to Request ID cards, Obtain a Quote, Send us an email.
  • Call your agent direct by using their direct dial found on our web site @
  • We have the technology necessary to have documents signed electronically and securely.
  • Need to make a payment? Please give us a call and we can provide you with the necessary information to make your payment.