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COVID-19 Update – Our Offices are Closed to the Public!

By November 9, 2020Announcements

Our offices are closed to the public!

Ottawa Kent remains concerned with the health and safety of both our clients and employees.  Therefore, in an effort to help keep everyone safe, the Ottawa Kent offices will remain closed to the public.

Ottawa Kent will be welcoming our clients and visitors into our offices by Appointment Only!  Please call ahead before stopping by our offices.

Face Coverings are required for entrance!

Even though our offices are closed to the public, our offices are staffed and ready to serve you.  Here is a reminder of the ways in which you can reach us for service:

  • Call us at (616) 797-3401
  • Send an email –
  • Client Portal – call us to ask about access so you can securely report a claim, obtain auto ID cards, make Driver or Vehicle changes, submit questions.
  • Website – to Request ID cards, Obtain a Quote, Send us an email.
  • Call your agent direct by using their direct dial found on our web site @
  • We have the technology necessary to have documents signed electronically and securely.
  • Need to make a payment? Please give us a call and we can provide you with the necessary information to make your payment.

Thank you for your understanding and trust in our Agency, it is greatly appreciated. We are committed to having a safe and healthy work environment for our clients and our employees.