At Ottawa Kent we are built on unique principles that have provided us success for over 40 years. Our mission is to provide individuals and businesses with well informed and cost effective risk management and insurance solutions that protect people, their property and their prosperity.

Our vision is to be the best insurance and risk management firm in West Michigan by making a positive impact on our society and the communities we live in. As part of that pursuit, we believe in…

  • Working with our clients to preserve and protect the things they earn, build, own and cherish; and to help them live safer, more secure lives.
  • Assisting employers to keep their employees healthy, safe and productive for themselves, their families, their companies and their communities.
  • Building relationships with our clients through mutual trust, honesty and integrity.
  • Building and growing relationships with insurance carriers who provide financial stability, full service capability and competitive products.
  • Creating relationships with our insurance carriers to benefit our clients, prospects, employees and agency as a whole.
  • Attracting and retaining employees who are committed to a high standard of client service.
  • Providing employees the opportunity for personal and professional growth while inspiring and encouraging them to be the best they can be.
  • Making our personal lives and business activities an example for others to emulate and a source of pride for our families and communities.
  • Practicing the ‘Golden Rule’ of “do unto others as you would have them do unto you.” It is within this framework that we serve our clients and communities.